The PDF format can be open for reading from the freely available PDF reader from Adobe and can be written using Adobe's Acrobat writer.
Questions covering all of the 12 steps in Microsoft Word 2000 format. The Word 2000 format can be opened using the Microsoft Word 2000 or later versions as well as other compatible software.
Questions covering all of the 12 steps in RTF format. The Rich Text Format (RTF) files can be opened using the WordPad application that is available under the "Accessories" menu of most versions of Microsoft Windows.